Pricing
Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal, even if it was written by a bot.
Starter
$12/month
Small teams getting started with shared inboxes
Shared inbox for up to 2 mailboxes
Tagging & assignment
Private notes
Automatic replies
Email support
Growth
$49/month
Growing teams needing collaboration and insights
Everything in Starter
Inbox Agent
Unlimited mailboxes
Collision detection
Snippets and templates
Reporting dashboard
Slack integration
Pro
$299/month
Support-focused organizations and larger teams
Everything in Growth
Custom roles & permissions
Automation engine
API access
SLA tracking
SSO support
SOC 2 compliance
Starter
$120/year
Small teams getting started with shared inboxes
Shared inbox for up to 2 mailboxes
Tagging & assignment
Private notes
Automatic replies
Email support
Growth
$490/year
Growing teams needing collaboration and insights
Everything in Starter
Inbox Agent
Unlimited mailboxes
Collision detection
Snippets and templates
Reporting dashboard
Slack integration
Pro
$2990/year
Support-focused organizations and larger teams
Everything in Growth
Custom roles & permissions
Automation engine
API access
SLA tracking
SSO support
SOC 2 compliance
| Compare features | Starter | Growth | Pro |
|---|---|---|---|
| Collaboration | |||
| Shared inboxes | 2 | Unlimited | Unlimited |
| Private notes | |||
| Tagging & assignment | |||
| Collision detection | |||
| Real-time activity indicators | |||
| Internal chat | |||
| Automation | |||
| Automatic replies | |||
| Inbox Agent | |||
| Automation engine | |||
| Snippets and templates | |||
| SLA tracking | |||
| Team Management | |||
| Unlimited users | Up to 5 | ||
| Reporting dashboard | |||
| Slack integration | |||
| Roles & permissions | |||
| SSO support | |||
| Support | |||
| Email support | |||
| Priority response | |||
| Dedicated manager | |||
| Collaboration | |
|---|---|
| Shared inboxes | 2 |
| Private notes | |
| Tagging & assignment | |
| Collision detection | |
| Real-time activity indicators | |
| Internal chat | |
| Automation | |
| Automatic replies | |
| Inbox Agent | |
| Automation engine | |
| Snippets and templates | |
| SLA tracking | |
| Team Management | |
| Unlimited users | Up to 5 |
| Reporting dashboard | |
| Slack integration | |
| Roles & permissions | |
| SSO support | |
| Support | |
| Email support | |
| Priority response | |
| Dedicated manager | |
| Collaboration | |
|---|---|
| Shared inboxes | Unlimited |
| Private notes | |
| Tagging & assignment | |
| Collision detection | |
| Real-time activity indicators | |
| Internal chat | |
| Automation | |
| Automatic replies | |
| Inbox Agent | |
| Automation engine | |
| Snippets and templates | |
| SLA tracking | |
| Team Management | |
| Unlimited users | |
| Reporting dashboard | |
| Slack integration | |
| Roles & permissions | |
| SSO support | |
| Support | |
| Email support | |
| Priority response | |
| Dedicated manager | |
| Collaboration | |
|---|---|
| Shared inboxes | Unlimited |
| Private notes | |
| Tagging & assignment | |
| Collision detection | |
| Real-time activity indicators | |
| Internal chat | |
| Automation | |
| Automatic replies | |
| Inbox Agent | |
| Automation engine | |
| Snippets and templates | |
| SLA tracking | |
| Team Management | |
| Unlimited users | |
| Reporting dashboard | |
| Slack integration | |
| Roles & permissions | |
| SSO support | |
| Support | |
| Email support | |
| Priority response | |
| Dedicated manager | |
Ever since we started using Oatmeal, our customer satisfaction scores have skyrocketed. The personal touch that their human-AI hybrid support provides is unparalleled.
Lynn Marshall
Founder at Pine Labs
Questions & Answers
Have anymore questions?
Chat to someone on our sales team, who will make promises about our roadmap that we won't keep.